Terms of service
Welcome to Vexor. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.
1. General
These Terms & Conditions govern your use of the Vexor website and the purchase of products from us. By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
2. Products
We strive to ensure that all product descriptions, images, specifications, and prices are accurate. However, slight variations in colour, size, or appearance may occur due to screen settings, manufacturing differences, or supplier updates.
We reserve the right to discontinue or modify products at any time without notice.
3. Pricing
All prices displayed on our website are in South African Rand (ZAR) unless otherwise stated.
Prices are subject to change without prior notice. The price charged will be the price displayed at the time your order is placed.
4. Orders
Once an order is placed, you will receive an order confirmation email.
Acceptance of your order is subject to product availability and successful payment verification.
Vexor reserves the right to refuse or cancel any order for reasons including but not limited to:
- Pricing errors
- Product unavailability
- Suspected fraudulent activity
- Payment verification issues
5. Payment
We accept secure payment methods available at checkout.
Orders will only be processed after payment has been successfully received and confirmed.
6. Shipping & Delivery
Estimated delivery times are provided for convenience only.
Delivery times may vary due to factors beyond our control, including courier delays, customs inspections, severe weather, or other unforeseen circumstances.
Vexor is not liable for delays caused by third-party courier services.
7. Returns & Refunds
Our Return & Refund Policy forms part of these Terms & Conditions.
By placing an order, you acknowledge that you have read and agreed to our Return & Refund Policy.
8. Intellectual Property
All content on the Vexor website, including text, graphics, logos, images, product descriptions, and designs, is the property of Vexor or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without our prior written permission.
9. User Conduct
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to our systems.
- Interfere with the operation or security of the website.
- Submit false or misleading information.
- Use automated tools to scrape or copy website content without permission.
10. Limitation of Liability
To the fullest extent permitted by law, Vexor shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of our products.
Our total liability shall not exceed the amount paid by the customer for the relevant order.
11. Privacy
Your personal information is handled in accordance with our Privacy Policy.
We collect only the information necessary to process orders, provide customer support, and improve our services.
12. Accuracy of Information
While we make every effort to ensure that all information on our website is accurate, errors may occasionally occur.
We reserve the right to correct errors relating to pricing, product descriptions, availability, or other information without prior notice.
13. Force Majeure
Vexor shall not be held responsible for delays or failure to perform obligations due to events beyond our reasonable control, including but not limited to:
- Natural disasters
- Floods
- Fires
- Pandemics
- Government restrictions
- Customs delays
- Strikes
- Power outages
- Internet failures
- Courier disruptions
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.
Any disputes arising from these Terms & Conditions shall be subject to the jurisdiction of the South African courts.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Vexor
Email: support@vexoronline.co.za
We will be happy to assist you.